So I’m back with the gorgeous Danny Smith on Radio Verulam – thank goodness he keeps asking me in, otherwise I’d never get around to blogging.
Check out all my previous posts in the run up to Christmas if you need tips on what to buy, how to afford it or how to deal with the stress of it.
This time I thought I’d look at a slightly different side to Christmas; the stress of someone in a job that isn’t going well, or a business that needs a big improvement, especially when you know that ‘Christmas is coming’, along with a pile of bills!
This is probably the last in my posts about business and careers (although you never know!). Remember beforehand I wrote about:
- Having a Passion for it.
- That it has the potential to make the kind of Profit that you would need and deserve after the investment of time and money
- And That there is a Need for it.
- How easy it is to make a good impression when you apply
- Then when in the job that there are easy ways to keep making a good impression:
- Work Smart
- Do your job
- Give to get
- Be professional
- Understand the brand
So are you not doing as well in your career as you hoped?
Or is your business not performing?
And you are doing all the above things?
Then there are 4 simple things for you to look at:
1) You are panicking
If you panic, you are going to run around like a headless chicken, fire fight, and probably make things worse. It’s like a self-fulfilling prophecy – the person who worries about losing their job, often behaves in a way that means that they will lose their job. The fear will control their brain and mean that they aren’t working smart, or doing their job well.
Plus it’s important to keep your focus on what you DO want to happen, rather than what you DO NOT. Our subconscious doesn’t pick up the NOT – so often we end up following the WRONG direction. I’ll give you an example: it’s well know that when you want to lose weight, you need to focus on becoming healthy and slim, not on losing weight; otherwise you often gain weight. Or how many times have you told a child to be careful to NOT do something; and they immediately do it.
Even if you are just breaking the problem down into daily steps, just focus on them one step at a time. For instance, I’ve been through a restructure at work, so there was a lot of reorganisation needed and recruitment; it’s like a puzzle, you take each step slowly and start to fit everything together. You don’t need to know the complete path when you start, you just start moving forwards slowly.
Here are some more tips on dealing with stress.
2) You are not letting people know
So you have a great business, or are wonderful at your job, but aren’t getting the recognition that you deserve, or the customers are going elsewhere? Are you actually letting people know? Are you clear on what your ‘USP’ is (Unique selling proposition – i.e. what you are good at).
Have you made sure that a company or customer looking for you can find you? (E.g. google, Facebook, twitter, website, signs, brochures etc). If you haven’t, then your customers often think that you aren’t interested in their business.
Remember in a 1to1 it’s always important to talk about your strengths as well as your development areas. If you don’t, I can promise you that the other person is definitely talking themselves up. It’s not boasting if it’s factual e.g. ‘I did this project and the result was xyz’ or ‘We have an 80% customer return rate’.
As a business you need to let people know why you are different from the restaurant down the road, or the other cupcake makers. What makes what you do special? This is where a clear niche makes your message clear, and ironically brings in more people who don’t quite fit your niche.
Don’t get fooled into thinking this needs to be expensive. Or that everything has to be done all at once. There are loads of marketing, customer service, PR and sales techniques that are free or inexpensive.
3) You are letting your self-confidence or self-esteem issues get in the way
We all have baggage; people or situations that have knocked our confidence or made us doubt ourselves. But if you let that show, then why will other people or customers trust you? I’m not talking about walking around pretending all the time and being fake. I’m just suggesting that if you are not sure of why you are fabulous and why customers should come to you, then they won’t come.
When I worry; and of course I do worry, as setting up a large hair and beauty salon and Spa inspired by the days of good service and glamour is a risk – people do sometimes prefer the dull and noisy salons elsewhere. Then I remind myself of a few things:
- My job is not to convince everyone – just the people who would love to come to me and prefer it. In fact it’s my duty to let them know, so that they get the opportunity to come.
- I remind myself of what I’m good at (and what I’m not good at). That way I remember what my own personal USP is, and I make a backup plan for my weak areas. Accepting responsibility for yourself and not blaming others is really important here.