Frustration and anger

Doctor’s Receptionists – Arghhh!

Frustration with doctors receptionists

One thing sure to make me rant is bl**dy doctor’s receptionists and crazy rules about when you can or can’t book appointments.


‘Please make sure to only discuss one problem at a time with the doctor’ they say.  But Oh no, you couldn’t possibly book two appointments if you inconveniently have two things wrong with you.

Because of the whole school run thing, we happen to be a touch busy as everyone else is queueing up outside so when I get to phone: ‘Sorry all the appointments have gone for today’.

‘You CAN book 48hrs in advance’; which is of course always when I’m working.  No I couldn’t possibly book 72hrs in advance.  And all the appointments for a week in advance have gone.

I want to take my son in to check something, but it’s not urgent enough to keep him off school and I don’t want to make a big deal of it.  I’ve tried two days running and still can’t get a bloody appointment.

Last time I went for my back the doctor gave me pain killers, but forgot to put any kind of description as to what to do afterwards, so I have to try and book another appointment, which I’ve been lucky enough to get.  But of course I can’t talk about anything else at that appointment, I’ll have to phone tomorrow morning for another appointment.  Which I wont get because I’ll be too late, and the 48hr one will be when I’m working.  Argggh.

One day someone will die because they miss something serious because they couldn’t book a bl**dy appointment.

Is it so unreasonable to JUST WANT TO SEE A DOCTOR?

I’ve paid my dues.  I hardly ever go.  I don’t take up much time.  I just need a couple of little appointments for me and one for my son.

Last time I saw the doctor he even commented that he hadn’t seen me for a long time.  But whenever I mention how difficult it is to book, they just look powerless; who on earth is running their practice, the receptionist/practice manager or the doctor.

All I can say is Bl**dy ridiculous rules and where the h*ll is the common sense?